![]() \GFI\MailEssentials\Attendant\DebugLogs\AutoUpdate.log ,17:28:58,324,1," #00001020 ","#0000000A","error ","autoupdate","error: ReadCallback exception: The remote server returned an error: (407) Proxy Authentication Required. \GFI\MailEssentials\Antispam\DebugLogs\AuSpamRazer.gfi_log.txt ,17:28:12,580,1,"#00000e84","#00000aa8","error ","AuSpamrazer"," Updating failed due to a network error (no error info available) " With tracing enabled, the different logs show proxy and network connection issues: The s erver and services have been restarted and the product license is valid. Both manual updates and the scheduled updates are failing. ![]() ![]() A ll of the products are licensed but none are updating. Spam Razer, Anti-Phishing, and the AntiVirus scanning engines are unable to update.
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